Shipping

PRODUCTION & SHIPPING

Thank you for supporting the TinyGrain Online Store! We love being a part of your home decorating and gift giving activities and appreciate your patronage.

Production Time
(Last updated: 7/10/2024)

Quick Ship Items: 1-4 business days
Includes Prints (unframed), toys, apparel, gift store items and blankets

Custom Shipment Items: 5-14 business days
Includes framed art prints, customized merchandise graphics, and creative calendars.
(These customized items are more likely to require a special design, and the process of printing, creating, packaging and shipping may take longer).

Most packages are delivered in a timely manner once they reach the carrier, but others may experience delays, skipped scans, and stalls. If your order gets stuck in the mail, you can email or ask customer service online and we'll initiate a ticket to the carrier to check on the shipping progress and get back to you.

If you have an order number, it means we are watching your order! You can also track the status of your order at your convenience. You are also welcome to contact us at any time if you have any questions or concerns and we will get back to you as soon as possible.

Some of our products can be customized for you! We are proud of this design and sales model and love to customize our products for you! Relying on China's mature and efficient manufacturing capabilities, your order will be shipped from Shanghai, China and packaged very well with love and care!

Although our promises are few, our guarantees remain the same. You will love what we offer you, or we will replace it with something you love! For orders placed during the holiday season, our Satisfaction Guarantee is extended to 60 days so you can order and gift with confidence!

TinyGrain and Team

Email: service@tinygrain.shop